Terms

1. Acceptance of Terms

By using our Chatbot AI Writing Assistant service (the “Service”), you agree to be bound by these terms of service (“Terms”). If you do not agree to these Terms, do not use the Service.

2. Service Description

The Service provides an AI-driven writing assistant capable of utilizing uploaded documents and webpages to assist with writing assignments. The Service includes a setup phase for training the chatbot with the initial knowledgebase provided by you (“Client”).

3. Setup and Subscription Fees

A. Setup Fee: A one-time setup fee of 99 euros is required. This fee covers the cost of training and preparing the chatbot with the initial knowledgebase.

B. Monthly Usage Fee: A monthly fee of 99 euros grants the Client unlimited use of the Service to ask questions and receive writing assistance based on the knowledgebase.

C. Knowledgebase Change Fee: One knowledgebase change is included in the initial setup fee. Subsequent changes will incur additional charges.

4. Knowledgebase Upload

A. The Client may upload documents and webpages to serve as a knowledgebase for the chatbot. B. The Client is responsible for ensuring that they have the necessary rights to use the content uploaded and that it does not infringe on any copyrights or other intellectual property rights. C. The Service will treat the Client’s knowledgebase as confidential information and will only use it to provide the Service.

5. Use of Service

A. The Service is intended for assistance with writing assignments. B. The Client may not use the Service for any illegal or unauthorized purpose. C. The Service’s output should not be considered as authoritative or error-free and is meant to be a companion tool for writing.

6. Intellectual Property

A. The Service, including the underlying software, databases, and the content generated by the chatbot, is the property of [Your Company Name] and is protected by intellectual property laws.

B. The Client retains ownership of the original content they provide as a knowledgebase.

7. Prohibited Conduct

The Client agrees not to:

A. Reverse engineer, decompile, or disassemble the Service.

B. Use the Service in a way that could damage, disable, or impair the Service.

C. Attempt to gain unauthorized access to the Service.

8. Limitation of Liability

Robin GmbH (Germany) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from the use of the Service.

9. Termination

A. Minimum Subscription Period

The Service requires a minimum subscription period of two months.

B. Fee Collection

Subscription fees are collected in advance at the beginning of each calendar month.

C. Cancellation by the Client:

  1. Clients may cancel the Service by providing written notice to Robin GmbH through the contact form.
  2. If cancellation notice is received by the 15th of the current month, the Service will terminate at the end of the following month.
  3. If cancellation notice is received after the 15th of the current month, the Service will terminate at the end of the subsequent month (e.g., a notice given on the 16th of June will result in termination at the end of August).

D. Termination by Robin GmbH

Robin GmbH may terminate the Service with written notice if the Client breaches these Terms or for any other justifiable reason. In such cases, the Client will be notified of the termination date.

E. Refunds

No refunds will be provided for the cancellation of the Service, and the Client is responsible for all charges incurred until the end of the termination period.

F. Post-Termination

Upon termination, the Client’s access to the Service will cease, and all data associated with the Client’s account may be deleted, in accordance with our data retention policy.

10. Changes to Terms

Robin GmbH reserves the right to modify these Terms at any time. Continued use of the Service after such changes shall constitute your consent to such changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany (Wiesbaden), without giving effect to any principles of conflicts of law.

12. Contact Information

For any questions about these Terms, please contact R. Tissler, director of Robin GmbH through our contact form.